YOUR PERSONAL DATA AND HOW WE USE IT

We collect, use and store your personal information to ensure that we can offer you various services and provide you with a personalized experience, both online and in our stores. This may be done through our Site or in other ways. We will treat your personal information confidentially at all times and will only collect, use and store it in accordance with this Privacy Policy.

COLLECTION OF YOUR PERSONAL DATA

We collect different levels of your personal data, both on our Site and in our physical stores:

• If you visit our Site as a guest and are not a registered user, we will not collect or use any personal information from you. However, this means that you may not be able to use all the services and features that we offer to registered users.
  
  
• When you register with us on the Site, you will be required to provide certain personal information (such as your name and contact information) in order to access various features and services we offer to registered users, such as email updates, answers to your questions, and priority access to our limited edition items.
  
  
• You can only place an order with us as a registered user on our Site. In that case, we only collect the information necessary to complete the order (such as your name, contact details and payment/credit card details).
  
  
• You can view or update your personal information that we hold by contacting our customer service or by editing your customer profile in your registered account.
  
  

USE OF YOUR PERSONAL DATA

We use the personal data you provide for the following purposes:

• To provide our services to you. This includes responding to your questions, providing product recommendations on our Site, maintaining your shopping cart on our Site, processing your requests for our services and fulfilling any orders you place with us (including security checks on your payments and verification).

Shafely will send you special offers and promotions by post, email, SMS and RCS if you are an existing customer or, in the case of a new customer, when you have agreed to receive such promotions or have not indicated that you do not wish to receive them.

If you do not wish to receive offers and promotions by email, you can unsubscribe via the link in our marketing communications. We will remove you as soon as possible, but it may take some time for you to be completely removed from our mailing list, so you may still receive one or two emails.

If you do not wish to receive offers and promotions by post, SMS or RCS, please let us know via info@shafely.nl. Our postal marketing materials are pre-printed, so it may take some time for this process to be fully completed. As a result, you may receive one more post after you unsubscribe.